Booking
A deposit of $500 of the trip cost which shall be paid by the Customer to Washington Llamas on or before 60 days prior to trip, or this contract will be null and void and in no way binding on the Washington Llamas representative unless accepted by him/her in its sole discretion.
Unless other arrangements have been made, the balance of the fee shall be paid on or before 30 days prior to scheduled start of the trip.
Cancellations and Refunds
The deposit shall be held by Washington Llamas for and on behalf of the Customer and applied against the total fee. In the event the Customer terminates this agreement, the following refund schedule applies: All cancellations before April 1 will be fully refunded. Cancellations after April 1 will result in forfeiture of the deposit
In the event the Customer should desire to terminate the trip early, the WA Llamas representative will endeavor to pack or transport the Customer out of the area. However, the Customer acknowledges and understands that the decision as to when the Customer will be packed or transported out will be in the sole discretion of the Washington Llamas representative. Except for emergencies, or situations in which prior arrangements have been made, all members of a party are expected to pack in/out together on the same day.
In the event the Customer materially defaults in the performance of any of his obligations herein, Customer’s right to participate or participate further may be forthwith terminated at the sole option of the Washington Llamas representative. Under such circumstances, the Customer shall NOT be entitled to the refund of any portion of the fee. Over 4 hours late, without contact, at the trailhead would constitute default. Inability to complete the difficulty of the trip one signed up for, and indicated their ability to complete, would also constitute default.
In the event the Washington Llamas representative cancels due to sickness, mechanical breakdown, llama unavailability or other circumstances within its control, the deposit will be fully refunded. Cancellation due to circumstances beyond the control of the Washington Llamas representative such as forest closure, fire, volcanic activity, or extreme weather will result in forfeiture of the deposit.
Each Customer understands that notwithstanding any other provisions of this contract the Washington Llamas representative may, at their sole discretion, return any fees paid and decline to accept Customer for any reason.
